If you give your customers the cold shoulder or the short end of the stick in a transaction, you will get your reward in full and never see them again. On the other hand, the business owner who keeps his or her customers happy can count own repeat business and referrals. Referrals are a direct […]
Enhancing Referability:Smart Business Owners Know That It Pays To Be Nice In Business. Read More »
Honestly, in what area of life will procrastination not kill you? If you wait to take shelter in a storm, procrastination can kill you. If you procrastinate in your romantic life procrastination can kill you, or least leave you alone and bitter. In business procrastination can kill you, bankrupt your business, rob you of your
Procrastination Will Kill You Read More »
Defining your product sounds like such a simple thing, but you’d be surprised at the number of companies that struggle with this concept. Through several consulting gigs over the years I have come to realize that… While sales revenues, product enhancements, support SLA’s etc appear to be the obvious areas of concern for any company,