Blogging

Is Internet Blog Radio The Next Super Marketing Wave Of The Future?

About 70 years ago, commercial radio arrived on the world landscape. In the United States, the early version of radio was quite different than it was today. Instead of paying for radio programs through commercials, people paid for a block of time and the radio stations essentially were in the direct sales business. This was …

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“Dell Hell” A Lesson In Customer Service: How A Blog Post Changed The Culture Of A Company

Today I talk to you about the amazing power of blogs, their impact and reach on masses. Most recently I was doing some research on the subject of “customer service”. I came across some past customers of dell who blogged their frustrations on how bad Dell’s customer service was. Huw Griffiths, Jeff Jarvis??™s and Tim …

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