An Interview With Tony Hsieh, President & CEO of Zapoos.com
A very few companies have used customer services as a strategic tool to build solid businesses. Zapoos.com is a leader in this filed. Tony Hsieh is a true evangelist of customer service Tony originally got involved with Zappos as an advisor and investor in 1999, about 2 months after the company was founded. Over time, …
An Interview With Tony Hsieh, President & CEO of Zapoos.com Read More »