Here is the complete transcript of the podcast
Okay, so the first and foremost is that you need to become a good listener. This is something I struggled with all my life. Even today I struggle on the radio. After so many years of doing radio shows, I struggle. People ask questions, I speak over their questions. I don’t listen properly. I rush it into the answer. I want to speak my mind. At seminars, workshops, people are explained that question to me, and halfway I jump to the conclusion. I know the problem in myself. But when you listen to people, you’re doing two things. You’re listening to the thoughts. And you’re listening to their concerns when somebody feels that they have expressed their concern. That means you have earned their trust. If they feel that you are genuinely listening, and predominantly to their outpouring, they develop closeness, in the feel comfortable in your presence. This is a lesson I learned early very early in my life. But then to practice this for so hard. We live in instincts, some of these instincts are so ingrained into our existence, at least to who we are, that sometimes we really don’t keep this lesson in front of our eyes when we’re dealing with people. So I end up talking over people’s questions and their concerns. Hence, I practice this, hence, this is big for me. So hopefully, as you are listening to this, you see the pain in my expression, hopefully, you can hear where I’m coming from. Because I’m in coaching, training therapy situations, I need to be a good listener. If not, I may have the solution. But then I may also have a client who will not be willing to listen to my solutions. And they may reject me happened. And that’s how I know. So it starts with you becoming a good listener, not a good speaker.
Then, when you give positive feedback to people, then they implicitly trust. You see, people give negative feedback. Negative feedback is okay. It depends on the proximity you have with the individual. But most widely, it’s all about giving positive feedback, positive feedback, instill self-esteem when people register self-confidence. And people become action-oriented because you gave them positive feedback. So you’re putting people in action. By the way, any feedback, any conversation, you got to be very clear with your intent. You got to be very sincere when you are telling people things, otherwise, the whole thing is gonna backfire. So you got to have your beliefs in place you need to have your intent in place when you’re giving feedback to people. So positive feedback acts as reinforcement sets people on the path to trusting you.
Then comes your expressions. The honesty in your expressions. So if I’m not honestly expressing myself here, why would you listen to this? What’s the point of you spending 5-10 minutes every day listening to the podcast, no point. You may not favor everything that I’m saying here. You may not like every strategy that I’m sharing here. But just because I’m sincere in expressing what I’m expressing here, you will at least give me a chance. So when you are giving me a chance, it means you are respecting what I’m saying. Not necessarily or agreeing, I don’t expect that you agree with everything I’m saying. Not just because you gave me that space, I need to respect you. In fact, nothing happens if I don’t respect you anyway. So respect is already there. That’s why we’re having this conversation. So honest expression is absolutely necessary for gaining any trust.
Then comes your ability to be genuinely so concerned for somebody’s well-being. In any coaching consultations in any of those setups, sometimes my solutions don’t work. Sometimes the problem is very remote to me, doesn’t fit into my area of work. Can one thing they walk away with, or the client walks away with is that at least Srini showed genuine concern for my well-being that in itself is worth their time. That in itself is worth my earning. Just that feeling that they express, I have earned that and that in itself is happy, I go home happy and sleep well in the night. Then comes and all of that happens, because you are fundamentally kind. If you are angry, you have a temper. You don’t care for others, then this whole thing is off anyway. So living in kindness is important.
By the way, people are kind, but they don’t know how to live in kindness. They become irritated, they become frustrated, and all that. But if you consistently live in kindness, you will consistently win the trust of others. Every act of kindness deserves an act of trust. Because they go hand in hand. Kindness and trust you know where they recite in the heart, the very close to each other. If kindness is not genuine, people will read it negatively. And when they see the distortion, they go away. So be careful, kind and trust, they live together inside the heart. They’re very close neighbors.
And finally, an individual who upholds morals and principles is always trusted. You don’t need to do anything. If you have morals and principles, people will trust you. Period. Of course, just having them doesn’t work you have to display them. The way you display is exactly the way I described all of the above your kindness, your concern, the ability to listen all will demonstrate your morals and principles.
Okay, I want to stop here. And hopefully, today’s podcast episode is helpful. Hopefully, this sets your week on the right trajectory from this point on. If you like the podcast, this podcast, or today’s episode in specific, please write a review. Please write a comment for me. Please rate the podcast share it with your friends and family. You have a question for me. 888-818-0404 is the number direct number into the podcast call me leave me a message or text me. I will take your question. I will record the answer and make it available on the podcast here. That’s all for now. Wherever you are, be safe. Bye now.